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8600 -303 Assignment Example

September 7, 2023
Posted by: admin
Category: ILM level 3

Know how to work in the workplace.

Identify organisational targets relevant to the team.

As a manager, it is essential to identify organisational targets relevant to the team. Organisational targets should be aligned with an organisation’s objectives and vision and specific, measurable, achievable, relevant, and time-bound (Simpson et al., 2020). A manager needs to involve the team in the process of setting targets. This creates a sense of ownership and commitment to achieving the goals. The targets and benefits of achieving them should also be communicated clearly to the team. For example, as a manager at Sonny’s Store restaurant, I aim to increase customer satisfaction ratings by 10% within six months.

Set SMART objectives for the team to achieve the targets. SMART objectives are Specific, Measurable, Achievable, Relevant, and Time-bound (Latham, 2020). To set specific objectives, understanding what is needed to achieve, and the objectives should focus on the target outcomes. For example, because my target as a manager at Sonny restaurant is to increase customer satisfaction ratings by 10%, the team’s specific objective could be to provide personalised service by training all front-line employees on customer service skills. According to

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8600 -303 Assignment Example

Know how to work in the workplace.

Identify organisational targets relevant to the team.

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