ILM level 2
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The ILM Level 2 Award in Leadership & Team Skills is a qualification explicitly designed to provide both practising and aspiring team leaders with a strong foundation for their leadership development.
This award is particularly beneficial for current Team Leaders, as it equips them with the skills necessary to enhance their effectiveness and confidence in their roles. It also supports those who are new or aspiring to team leadership, by helping them transition from being a team member to leading a team and defining the responsibilities, authority, and accountability of a team leader.
For those who are new to team leadership or aspiring to take on a leadership role, the Units covered in this award can serve as an excellent starting point to gain a thorough understanding of the principles and practical aspects of team leadership.
Is this course right for me?
The Institute of Leadership and Management Level 2 Certificate in Leadership and Team Skills encompasses critical components such as communication, working with people, setting direction, providing direction, and achieving results. This accreditation is highly valuable, regardless of your industry or management style.
This course is specifically designed for individuals seeking to enhance their existing management skills, improve team performance, and develop their leadership capabilities. The practical and transferable skills taught in this leadership and management course can bolster your confidence, validate your skills, and take your career to new heights.
By completing the ILM Level 2 Certificate in Leadership and Team Skills, you can substantially improve your management abilities and significantly advance your career prospects. The course has a 12-month study period, with 130 recommended guided learning hours.
Course content
The ILM Level 2 course offers comprehensive coverage of various topics aimed at enhancing your skill set and establishing your leadership position. To attain the ILM Level 2 Certificate in Leadership and Team Skills, you must earn a minimum of 13 credits.
A wide array of study units is available to earn these credits, including:
| Code | Title | Level | CV* | GLH** |
| 8000-250 Developing Yourself as a Team Leader | 2 | 1 | 6 | |
| 8000-251 Improving Performance of the Work Team | 2 | 1 | 6 | |
| 8000-252 Planning and Monitoring Work | 2 | 2 | 8 | |
| 8000-253 Developing the Work Team | 2 | 1 | 6 | |
| 8000-254 Induction and Coaching in the Workplace | 2 | 2 | 8 | |
| 8000-255 Meeting Customer Needs | 2 | 2 | 6 | |
| 8000-256 Working Within Organisational and Legal Guidelines | 2 | 1 | 6 | |
| 8000-257 Providing Quality to Customers | 2 | 1 | 6 | |
| 8000-258 Using Information to Solve Problems | 2 | 1 | 5 | |
| 8000-259 Understanding Change in the Workplace | 2 | 2 | 8 | |
| 8000-260 Maintaining a Healthy and Safe Working Environment | 2 | 1 | 8 | |
| 8000-261 Diversity in the Workplace | 2 | 1 | 6 | |
| 8000-262 Using Resources Effectively and Efficiently in the Workplace | 2 | 1 | 7 | |
| 8000-263 Communicating With People Outside the Work Team | 2 | 1 | 6 | |
| 8000-264 Briefing the Work Team | 2 | 1 | 6 | |
| 8000-265 Workplace Communication | 2 | 1 | 5 | |
| 8000-266 Workplace Records and Information Systems | 2 | 1 | 5 | |
| 8000-267 Business Improvement Techniques | 2 | 2 | 10 | |
| 8000-268 Leading Your Work Team | 2 | 2 | 6 | |
| 8000-269 Managing Yourself | 2 | 1 | 4 | |
| 8000-270 Enterprise Awareness | 2 | 3 | 18 | |
| 8000-271 Working with Customers Legally | 2 | 1 | 5 | |
| 8000-272 Setting Team Objectives in the Workplace | 2 | 2 | 6 | |
| 8000-273 Gathering, Interpreting and Utilising Data in the Workplace | 2 | 1 | 3 | |
| 8000-274 Methods of Communicating in the Workplace | 2 | 1 | 3 | |
| 8000-275 Satisfying Customer Requirements | 2 | 1 | 3 | |
| 8000-276 Understanding Effective Team Working | 2 | 1 | 3 | |
| 8000-277 Building an Awareness of Waste Management | 2 | 2 | 9 | |
| 8000-279 Understanding Sales in the Workplace | 2 | 2 | 7 | |
| 8000-280 Understanding the Implications of Working in an Enterprise | 2 | 3 | 6 | |
Who is this qualification for?
This qualification is designed for new and aspiring team leaders – get an in-depth introduction to the role and its responsibilities. This is a nationally recognised qualification – the ideal launch pad for your management career.
Benefits to individuals
- Develop an understanding of the nature and role of mentoring
- Reflect on own performance and learn the essentials of listening and questioning through mentoring
- Understand the process of organizing mentoring activities and how to plan practical mentoring sessions
- Reflect on own performance and determine goals, progress, and actions needed to improve
Benefits for employers
- The program provides employees with the skills and knowledge to develop effective mentoring practices within their roles and responsibilities
- Introduces essential mentoring skills and techniques to your organization to develop a mentoring culture
Learn about other levels here.
