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ILM Level 2 

CodeTitleLevel CV*GLH**
8000-250 Developing Yourself as a Team Leader216
8000-251 Improving Performance of the Work Team216
8000-252 Planning and Monitoring Work228
8000-253 Developing the Work Team216
8000-254 Induction and Coaching in the Workplace228
8000-255 Meeting Customer Needs226
8000-256 Working Within Organisational and Legal Guidelines216
8000-257 Providing Quality to Customers216
8000-258 Using Information to Solve Problems215
8000-259 Understanding Change in the Workplace228
8000-260 Maintaining a Healthy and Safe Working Environment218
8000-261 Diversity in the Workplace216
8000-262 Using Resources Effectively and Efficiently in the Workplace217
8000-263 Communicating With People Outside the Work Team216
8000-264 Briefing the Work Team216
8000-265 Workplace Communication215
8000-266 Workplace Records and Information Systems215
8000-267 Business Improvement Techniques2210
8000-268 Leading Your Work Team226
8000-269 Managing Yourself214
8000-270 Enterprise Awareness2318
8000-271 Working with Customers Legally215
8000-272 Setting Team Objectives in the Workplace226
8000-273 Gathering, Interpreting and Utilising Data in the Workplace213
8000-274 Methods of Communicating in the Workplace213
8000-275 Satisfying Customer Requirements213
8000-276 Understanding Effective Team Working213
8000-277 Building an Awareness of Waste Management229
8000-279 Understanding Sales in the Workplace227
8000-280 Understanding the Implications of Working in an Enterprise236

ILM Level 3

Group 1

Unit CodeUnit Title
8600-300 Solving Problems and Making Decisions

 Group 2

Unit CodeUnit Title
8600-301 Understanding Innovation and Change in an Organisation
8600-302 Planning Change in the Workplace
8600-308 Understanding Leadership
8600-341 Leading and Motivating a Team Effectively

Group 3

Unit CodeUnit Title
8600-303 Planning and Allocating Work
8600-304 Writing for Business
8600-305 Contributing to Innovation and Creativity in the Workplace
8600-306 Understanding Customer Service Standards and Requirements
8600-307 Giving Briefings and Making Presentations
8600-309 Understand How to Establish an Effective Team
8600-310 Understanding How to Motivate to Improve Performance
8600-311 Developing Yourself and Others
8600-312 Understanding Conflict Management in the Workplace
8600-313 Understanding Stress Management in the Workplace
8600-314 Understanding Discipline in the Workplace
8600-315 Understanding Recruitment and Selection of New Staff in the Workplace
8600-316 Understanding the Induction of New Staff in the Workplace
8600-317 Understanding Training and Coaching in the Workplace
8600-318 Understanding Quality Management in the Workplace
8600-319 Understanding Organising and Delegating in the Workplace
8600-320 Managing Workplace Projects
8600-321 Understanding Health and Safety in the Workplace
8600-322 Understand the Organisation and its Context
8600-323 Understanding Performance Management
8600-324 Understanding Costs and Budgets in an Organisation
8600-325 Understanding How to Manage the Efficient Use of Materials and Equipment
8600-326 Understanding the Communication Process in the Workplace
8600-327 Understanding Negotiation and Networking in the Workplace
8600-328 Understand How to Lead Effective Meetings
8600-329 Understanding Workplace Information Systems
8600-330 Understanding Marketing for Managers
8600-331 Understanding Support Services Operations in an Organisation
8600-332 Understanding Sustainability and Environmental Issues in a Organisation
8600-333 Understanding Procurement and Supplier Management in the Workplace
8600-334 Understanding and Developing Relationships in the Workplace
8600-335 Understand How to Manage Contracts and Contractors in the Workplace
8600-336 Understanding Incident Management and Disaster Recovery in the Workplace
8600-337 Understanding Security Measures in the Workplace
8600-338 Understanding How to Manage Remote Workers
8600-339 Understanding Good Practice in Workplace Coaching
8600-340 Understanding Good Practice in Workplace Mentoring

ILM Level 4

ILM Level 5

ILM Level 5 Qualifications in Coaching and Mentoring

Level 5 Leadership and Management

  • 8607-501 Managing Improvement
  • 8607-502 Making a Financial Case
  • 8607-503 Developing Critical Thinking
  • 8607-505 Managing Individual Development
  • 8607-507 Understanding the Organisational Environment
  • 8607-508 Understanding Organisational Culture and Ethics
  • 8607-509 Managing Customer Relations
  • 8607-513 Managing Information
  • 8607-514 Managing Recruitment
  • 8607-515 Managing Work Analysis
  • 8607-516 Analysing and Interpreting Statistics to Inform Management Decisions
  • 8607-520 Assessing Your Own Leadership Capability and Performance
  • 8607-521 Managing Own Continuing Professional Development (Certificate and Diploma)
  • 8607-523 Preparing to Apply Lean Production and Improvement Methodologies to Operational Problems in Service Delivery
  • 8607-524 Applying Lean Production and Improvement Methodologies to Operational Problems in Service Delivery (Certificate and Diploma only)
  • 8607-525 Improving and Maintaining the Organisation’s Environmental Performance
  • 8607-526 Managing Remote Workers
  • 8607-527 Partnership Working
  • 8607-528 Understanding Governance of Organisations
  • 8607-529 Knowledge and Information Management
  • 8607-530 Understanding the Skills, Principles and Practice of Effective Management Coaching and Mentoring
  • 8607-531 Improving Own Leadership Performance Through Action Learning
  • 8607-533 Managing Mental Health in the Workplace 
  • 8607-550 Understanding the Skills, Principles and Practice of Effective Coaching and Mentoring within an Organisational Context

ILM Level 6

Unit TitleGroup A
8316-602 Developing the executive manager
8316-603 Optimising organisational capacity
8316-604 Critical thinking and research skills in management
 8316-605 Reviewing corporate policy and strategy
Unit TitleGroup B
8316-507 Becoming an effective leader
8316-530 Understanding how management coaching and mentoring can benefit individuals and organisations
8316-607 Developing excellence in operations
8316-608 Managing operations research
8316-609 Leading project implementation
8316-610 Building commitment to corporate vision and values
8316-700 Team working in organisational partnerships

ILM Level 7


Chartered Management Institute (CMI) Courses

1. CMI Level 2

  • Unit 2001V1 Personal development as a team leader
  • Unit 2002V1 Communicating with a team 
  • Unit 2003V1 Monitoring team performance 
  • Unit 2004V1 Controlling resources 
  • Unit 2005V1 Building work relationships 
  • Unit 2006V1 Developing team needs 
  • Unit 2007V1 Providing customer service 
  • Unit 2008V1 Being a team leader 
  • Unit 2009V1 Introduction to team leading 
  • Unit 2010V1 Understanding corporate social responsibility

2. CMI Level 3

  • 301 Principles of Management and Leadership 
  • 302 Managing a Team to Achieve Results 
  • 303 Managing Individuals to be Effective in their Role 
  • 304 Principles of Communication in the Workplace 
  • 305 Building Stakeholder Relationships Using Effective Communication 
  • 306 Principles of Equality, Diversity and Inclusive Working Practices 
  • 307 Developing the Knowledge, Skills and Abilities of Individuals and Teams 
  • 308 Managing Volunteers 
  • 309 Responding to Conflict in the Workplace 
  • 310 Supporting Teams and Individuals Through Change 
  • 311 Contributing to the Delivery of a Project 
  • 312 Managing Daily Activities to Achieve Results 
  • 313 Developing and Sharing Good Practice 
  • 314 Managing Budgets and Resources 
  • 315 Principles of Health and Safety in a Work Setting 
  • 316 Monitoring Quality to Improve Outcomes
  • 317 Supporting the Delivery of Customer Service 
  • 318 Managing Data and Information 
  • 319 Managing Meetings 
  • 320 Presenting for Success 
  • 321 Managing Own Personal and Professional Development 

3. CIM Level 5

  • 501 Principles of Management and Leadership in an Organisational Context 
  • 502 Developing, Managing and Leading Individuals and Teams to Achieve Success 
  • 503 Principles of Managing and Leading Individuals and Teams to Achieve Success 
  • 504 Managing Performance 
  • 505 Forming Successful Teams 
  • 506 Managing Equality, Diversity and Inclusion 
  • 507 Principles of Delivering Coaching and Mentoring 
  • 508 Principles of Developing a Skilled and Talented Workforce 
  • 509 Managing Stakeholder Relationships 
  • 510 Managing Conflict 
  • 511 Principles of Recruiting, Selecting and Retaining Talent 
  • 512 Workforce Planning 
  • 513 Managing Projects to Achieve Results 
  • 514 Managing Change 
  • 515 Creating and Delivering Operational Plans
  • 516 Planning, Procuring and Managing Resources 
  • 517 Principles of Innovation
  • 518 Managing Risk 
  • 519 Managing Quality and Continuous Improvement
  • 520 Managing Finance 
  • 521 Using Data and Information for Decision Making 
  • 522 Managing the Customer Experience 
  • 523 Principles of Marketing Products and Services 
  • 524 Conducting a Management Project 
  • 525 Using Reflective Practice to Inform Personal and Professional Development 
  • 526 Principles of Leadership Practice 
  • 608 Strategic Corporate Social Responsibility and Sustainability

4. CMI Level 7

  • 701 Strategic Leadership 
  • 702 Leading and Developing People to Optimise Performance 
  • 703 Collaboration and Partnerships 
  • 704 Developing Organisational Strategy 
  • 705 Leading Strategic Change 
  • 706 Finance for Strategic Leaders 
  • 707 Organisational Design and Development 
  • 708 Strategic Risk Management 
  • 709 Strategic Management of Data and Information 
  • 710 Marketing Strategy 
  • 711 Entrepreneurial Practice 
  • 712 Strategic Management Project
  • 713 Applied Research for Strategic Leaders 
  • 714 Personal and Professional Development for Strategic Leaders 
  • 715 Strategic Approaches to Equality Diversity and Inclusion 
  • 716 Strategic Approaches to Mental Health and Wellbeing 
  • 607 Procurement, Purchasing and Contracting 
  • 608 Strategic Corporate Social Responsibility and Sustainability 
  • 609 Leading Quality Management 
  • 610 Principles and Practices of Policy Development 
  • 612 Coaching Skills for Leaders 
  • 614 Principles and Practices of Ethical Decision Making

Chartered Institute of Personnel and Development (CIPD) 

1. CIPD Level 3

2. CIPD Level 5

3. CIPD Level 7


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