ILM 523 Business Planning

ILM 523 Business Planning will help the learner develop and combine strategic, operational, and backup plans to keep improving business performance.

Learning Outcome

• The learner will understand how to create strategic, operational, and contingency plans.

Strategic thinking involves stepping back from day-to-day tasks to reflect on your company’s overall direction and priorities. The key aim is to align three essential elements:

1. Your mission – the core purpose of your company.
   
2. Your vision – the long-term goals that define where you want to go.
   
3. Your strategy – the plan of action for achieving those goals.

• The learner will be able to continuously improve business performance.

Many of us want to make things better at work. Managers especially aim to support their teams with the tools and encouragement they need to grow and improve.

Continuous improvement means always looking for ways to make something better. This could be a product or service, a person’s skills, or how a team works together. As the name suggests, it’s an ongoing process—not just a one-time effort. The results might be small and hard to notice or big and clear, like a breakthrough idea.

• The learner will be able to create plans in line with organisational objectives.

Organisations encourage good decision-making by setting clear values and showing employees how to apply them. These shared values guide teams in their work and help them focus on goals that benefit both the company and themselves.

Organisational values also set standards that everyone can aim for. They help employees make ethical choices, especially when representing the company. Acting ethically supports a positive reputation, boosts team morale, and helps avoid problems with changing rules or laws.

Ethical decisions tend to have long-term benefits. When teams act with integrity, they don’t just follow the rules—they go the extra mile to make choices that are fair and in everyone’s best interest

Aim

To enable learners to understand the purpose and structure of business planning and develop the skills needed to create and implement strategic, operational, and contingency plans that support continuous business improvement.

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