3CO03 Core Behaviours for People Professionals

This course focuses on the essential behaviours of people professionals, focusing on ethical practices for people professionals to add value to the workplace. The course encourages students to consider how consistent thinking methods and doing things might improve employees’ well-being and inclusion in an organisation, regardless of the new environment or problems they face.

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The following are the learning objectives for people professionals’ core behaviours:

• Raising awareness in various methods, from customer focus to ethical values to advice on how to move workaround in an organisation.
• Evaluating and scrutinising ethical ideals within your sphere of influence in an organisation, recognising various approaches to adhering to established laws and regulations.
• Analysing the impact of various beneficial ways of working and employing them to demystify obstacles and contribute to inclusive and courteous sharing of ideas and opinions.
• Examining the various methods for admitting and owning personal mistakes and demonstrating empathy to coworkers.
• Learners will be able to evaluate the concept of contemplative practice to improve and integrate professional knowledge, abilities, and experience in the workplace.

 This unit is suitable for persons who:

• Are pursuing, aspire to pursue, or have begun a career in people practise
• Work in a people practice support function and want to expand their expertise while also providing immediate and short-term benefits to their company.
• Want to get the specialised knowledge, skills, and understanding needed to work with people.

1. Acknowledging various impactful ways used in support and maintenance of ethics and professional practice

Ethical principles and professional values

Learners think about how ethical principles and professional values influence different work styles. As people professionals, learners should be able to articulate ethics and ethical principles, demonstrate the impact of applying and maintaining ethical norms within an organisation, and positively influence ideal culture in a professionally self-driven manner. Professionals who emphasise making ethical decisions are seen as valuable in all of their endeavours. They guarantee that the finest methods for supporting people and organisational activities are used to keep employees engaged with one another and the organisation.

Conforming with regulations and laws within the ethical context and professional practice

Within the ethical context of professional practice, learners should constantly define approaches to follow the applicable regulatory board and legislation. This raises an understanding of how an organisation can work consistently within legal and ethical rules. Compliance with rules and regulations necessitates consistency and adherence to proper ethical boundaries to improve professional practice. In this instance, professionals should adhere to the CIPD Code of Conduct and try to meet the criteria and guidelines established to help them become more relevant at work. Professionals have the most experience managing organisational difficulties when they follow legal and ethical guidelines. They also contribute to professional development by enhancing personal and professional growth and development methods.

Positive working relationships

Learners will be able to summarise the various ways in which positive working relationships can be demonstrated within an organisation, such as being aware of the organisation’s issues, clearly voicing thoughts and views, and effectively functioning as a team. For example, it is possible to have a positive working connection if you do the following:

• Actively listening ensures a comprehensive understanding of the situation, soliciting feedback from others, analysing every detail and all facts, maintaining the assumption role, and comparing your understanding of the problem to others. As a result, professional engagements toward solving organisational challenges improve due to a better understanding of various issues.
• Making contributions by speaking calmly and respectfully when necessary, including all supporting details and facts, ensuring that everyone understands your viewpoints, respecting and accepting differing viewpoints as part of the information, rather than viewing them as criticism or challenge, and clarifying any misunderstandings.
• Examining the benefits of cooperation, positive challenge, the need to value varied personalities and their impact on the team, and approaches to improve team building and collaboration.

2. Learners will understand the different ways of promoting an inclusive work environment with respect for one another, stimulated by a strong desire to learn and professional courage.

Ethics and professional integrity

Learners should understand what ethics means in the context of an organisation and how your activities affect your personal and professional integrity. Different approaches to professional ethics, corporate social responsibility and sustainability, corporate governance, values, and codes are identified. Examine the ethical roles that professionals perform in an organisation to guarantee that justice, equity, and fairness are preserved. The students also make certain that they build various methods for ensuring that sensitivity and respect are recognised inside an organisation. This improves organisational communication, creativity, negotiation skills, writing and verbal presentation abilities, change management and teamwork, time management, emotional intelligence, and dealing with problems and obstacles at work.

Recognising own mistakes and those of others

Learners will understand how to assess, identify, and own their own and others’ faults in a kind and compassionate manner. Learners achieve this by acquiring skills, going through the process, developing habits that lead to effective deliberations, and calmly and compassionately recognising and identifying technical and situational errors made by others. Experimenting with mistakes teaches people to take responsibility for their own and others’ mistakes, deal with the repercussions, and deal with failure. People who admit they make errors have the confidence to take action to help others, and the organisation generate value and achieve organisational success.

Developing people professionals in the evolving world of work

Learners will be able to advise on how to show intellectual curiosity and interest in concerns and advances in the people’s profession and the environment of an organisation. Asking questions, doing research, formal and informal investigations, reading journals, blog posts, books, articles, and news feeds, and being actively engaged with competitors’ activities to get information are all examples of ways to maintain and promote intellectual curiosity and currency about arising issues and people professions in an organisation. Learners will also examine many active personal development methods, including records and reflection on professional knowledge, abilities, and experience. This helps employees understand why they need to learn, record continuously, and comment on their work in an organisation emphasises the value of learning, assessing, recording, action learning, and knowledge discourse, enhancing contemplative practice and the core principle of continuous professional development. Learners should reflect on their HR practices using the knowledge learned in this unit to ensure that they appreciate the significance of their knowledge and abilities in supporting their careers.

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