8431-702 Strategic Change Management

Introduction

8431-702 Strategic Change Management is a course that focuses on helping individuals understand and navigate the process of making significant changes within an organization. In simpler terms, it teaches how to manage and lead transformations in a strategic way. The course likely covers topics such as identifying the need for change, planning and implementing changes, and effectively leading teams through transitions. Participants are expected to gain practical insights into driving and managing change to ensure the success and adaptability of the organization.

Unit Aim:

This unit empowers the learner to shape their organization’s mission, culture, and values. It guides them in collaborating with others and developing strategies to drive change, thereby improving the organization’s sustainability. The unit also focuses on establishing a creative and innovative environment.

Learning Outcome 

The learner will acquire the ability to shape organizational mission, culture, and values, and effectively champion projects.

Assessment Criteria:

• AC1.1: Evaluate strategies for shaping organizational mission, culture, and values.
• AC1.2: Assess the learner’s role as a sponsor or ambassador in championing organizational projects that bring about transformative services.

The learner will gain proficiency in leading and driving change to enhance organizational sustainability.

Assessment Criteria:

• AC2.1: Analyze instances where the learner-led and drove change within their area of responsibility.
• AC2.2: Justify their efforts in building an innovative and creative environment, along with a review of their collaborative working ability.

The learner will develop the capability to make decisions utilizing Big Data and insights and to lead effectively in crisis situations.

Assessment Criteria:

• AC3.1: Critically analyze decision-making and insight implementation in the context of competitive strategies and entrepreneurialism to manage change effectively.
• AC3.2: Justify the learner’s leadership in a crisis situation through the application of risk management techniques.

Assessment Requirements 

The assessment requirements for this unit encompass a comprehensive evaluation of the learner’s abilities and impact in various aspects of organizational leadership and change management:

• Shaping Organizational Mission, Culture, and Values:
  • The learner is tasked with evaluating the methods for shaping an organization’s mission, culture, and values. This should involve referencing at least two relevant theories or models.
• Championing Transformative Projects:
  • The learner is expected to demonstrate and assess their impact as a sponsor or ambassador while championing projects that bring about transformative services across organizational boundaries.
• Leading and Driving Change:
  • A detailed analysis is required of how the learner has led and driven change within their own area of responsibility. This analysis should encompass the identification of change drivers, disruptive forces, and technologies. Moreover, the learner needs to outline how they support new ways of working across infrastructure, processes, people and culture, and sustainability.
• Building an Innovative Environment:
  • The learner must showcase how they have actively contributed to building an environment fostering innovation and creativity, ultimately enhancing the sustainability of the organization.
• Collaborative Working Review:
  • A comprehensive review is expected of how the learner collaboratively works to enable both empowerment and delegation. This includes demonstrating behaviours that support collaborative working, such as engagement strategies. Furthermore, the learner is required to provide a justification for their actions, highlighting how these actions have improved the sustainability of the organization.
• Effective Decision-Making in Change Management:
  • The learner is tasked with critically analyzing approaches to effective decision-making in the context of implementing and managing change. Special emphasis should be placed on the use of Big Data and insights within the framework of competitive strategies and entrepreneurialism.
• Use of Risk Management Strategies:
  • The learner must justify their use of risk management strategies and techniques, elucidating how these strategies enhance their leadership capabilities and response to crisis situations.

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