ILM Level 2

Hello and welcome to the world of occupational health and safety! ILM 8000-260 Maintaining a Healthy and Safe Working Environment is a comprehensive course designed to provide individuals with the knowledge and skills necessary to create a safe and healthy working environment. Workplace health and safety is an important aspect of any business, and this […]

ILM 8000-259 Understanding Change in the Workplace, is a thorough course created to give students the knowledge and abilities needed to successfully manage change in their organizations. Any person hoping to succeed in the modern workplace must be able to successfully navigate change, which is an inevitability.  This course examines the fundamental principles of change […]

ILM 8000-258 Using Information to Solve Problems is a professional development program that teaches individuals how to effectively use information in problem-solving processes. Information is readily available in today’s fast-paced and constantly evolving world, but the ability to extract, analyze, and apply it in a meaningful way is a valuable asset that can set individuals […]

8000-257 Providing Quality to Customers is a course that emphasizes the importance of providing outstanding customer service and satisfaction. Customer loyalty and retention are critical for any organization’s success in today’s competitive business environment. Meeting customer expectations and retaining their patronage both require high-quality products and services.  This course teaches students the skills and techniques […]

8000-256 Working Within Organizational and Legal Guidelines is a qualification that teaches individuals how to work effectively within an organization while adhering to legal guidelines. In today’s fast-paced business environment, it is critical to ensure that all employees understand the importance of adhering to organizational and legal guidelines for the business to run smoothly.  This […]

ILM 8000-254 Induction and Coaching in the Workplace is a training program designed to equip employees and managers with the skills and knowledge necessary to effectively onboard new employees and provide ongoing coaching and support to existing staff. The program is ideal for those who are looking to improve their communication and leadership abilities, and […]

ILM 8000-252 Planning and Monitoring Work is a course designed to equip individuals with the knowledge and skills required to effectively plan, organize and monitor work projects. The course is based on the principles of project management and covers topics such as defining project scope, setting project objectives, identifying project stakeholders, developing project plans, creating […]

The ability to meet customer needs is crucial for organisational growth. ILM 8600-205 Meeting Customer Needs focuses on analysing the process of understanding customers’ needs and meeting them. Meeting customer needs involves listening to their feedback actively, doing market analysis and analysing customers’ trends to determine products, services and experiences.  The benefits of meeting customer […]

To achieve organisational goals, most organisations rely on effective and efficient teamwork. Through this nationally recognised qualification, individuals can examine their skills, personality traits, and challenges when working in teams and discover how they can enhance their contributions to the team and the organisation. Team members who wish to learn about team dynamics and how […]

Improving Performance of the Work Team aims to help you become aware of the organization’s goals and the means of motivating team members to achieve them. You will need to prepare materials (such as handouts and OHP (Power-point) slides) to outline what the organization expects your team to do to achieve their performance targets. Additionally, […]