ILM Level 2

Hello and welcome to the world of occupational health and safety! ILM 8000-260 Maintaining a Healthy and Safe Working Environment is a comprehensive course designed to provide individuals with the knowledge and skills necessary to create a safe and healthy working environment. Workplace health and safety is an important aspect of any business, and this […]

ILM 8000-259 Understanding Change in the Workplace, is a thorough course created to give students the knowledge and abilities needed to successfully manage change in their organizations. Any person hoping to succeed in the modern workplace must be able to successfully navigate change, which is an inevitability.  This course examines the fundamental principles of change […]

ILM 8000-258 Using Information to Solve Problems is a professional development program that teaches individuals how to effectively use information in problem-solving processes. Information is readily available in today’s fast-paced and constantly evolving world, but the ability to extract, analyze, and apply it in a meaningful way is a valuable asset that can set individuals […]

8000-257 Providing Quality to Customers is a course that emphasizes the importance of providing outstanding customer service and satisfaction. Customer loyalty and retention are critical for any organization’s success in today’s competitive business environment. Meeting customer expectations and retaining their patronage both require high-quality products and services.  This course teaches students the skills and techniques […]

8000-256 Working Within Organizational and Legal Guidelines is a qualification that teaches individuals how to work effectively within an organization while adhering to legal guidelines. In today’s fast-paced business environment, it is critical to ensure that all employees understand the importance of adhering to organizational and legal guidelines for the business to run smoothly.  This […]

The 8000-254 Induction and Coaching in the Workplace unit is part of Institute of Leadership & Management (ILM) qualifications and is designed to help team leaders and supervisors effectively support employees through structured induction and ongoing coaching. This unit focuses on building confidence, competence, and performance in the workplace by ensuring employees receive the right […]

The 8000-252 Planning and Monitoring Work unit is a practical leadership and management qualification awarded by the Institute of Leadership & Management (ILM). This unit focuses on developing the essential skills required to plan work effectively, allocate resources, monitor progress, and ensure objectives are achieved in line with organisational goals. It is particularly valuable for […]

The ILM 8600-205 Meeting Customer Needs unit is a key component of qualifications awarded by the Institute of Leadership & Management (ILM). This unit focuses on helping learners understand customers, meet expectations effectively, and deliver high-quality customer service that supports organisational success. In today’s competitive business environment, meeting customer needs is not optional—it is a […]

The 8000-253 Developing the Work Team unit is a core part of Institute of Leadership & Management (ILM) qualifications. It focuses on how team leaders and supervisors can effectively develop individuals and teams to improve performance, motivation, and productivity. This unit is particularly relevant for new and aspiring team leaders, supervisors, and junior managers who […]

The 8601-201 Improving Performance of the Work Team unit is a practical leadership qualification awarded by the Institute of Leadership & Management (ILM). It is designed to equip team leaders and supervisors with the skills, tools, and confidence needed to improve team output, motivation, and effectiveness in the workplace. What Is 8601-201 Improving Performance of […]