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8000-257 Providing Quality to Customers is a course that emphasizes the importance of providing outstanding customer service and satisfaction. Customer loyalty and retention are critical for any organization’s success in today’s competitive business environment. Meeting customer expectations and retaining their patronage both require high-quality products and services.  This course teaches students the skills and techniques […]

8000-256 Working Within Organizational and Legal Guidelines is a qualification that teaches individuals how to work effectively within an organization while adhering to legal guidelines. In today’s fast-paced business environment, it is critical to ensure that all employees understand the importance of adhering to organizational and legal guidelines for the business to run smoothly.  This […]

ILM 8000-254 Induction and Coaching in the Workplace is a training program designed to equip employees and managers with the skills and knowledge necessary to effectively onboard new employees and provide ongoing coaching and support to existing staff. The program is ideal for those who are looking to improve their communication and leadership abilities, and […]

ILM 8000-252 Planning and Monitoring Work is a course designed to equip individuals with the knowledge and skills required to effectively plan, organize and monitor work projects. The course is based on the principles of project management and covers topics such as defining project scope, setting project objectives, identifying project stakeholders, developing project plans, creating […]

Question 2 Meaning of vertical integration in human resource and people management and the extent to which my organisation implements this approach According to Martinson and Deleon (2017), vertical integration in human resource and people management pertains to the alignment of human resource management practices, roles, and contributions with an organization’s strategic management processes. It […]

ILM 8600-303 Planning and Allocating Work is a professional qualification designed to develop the skills and knowledge required to effectively manage and allocate work within a team or project. The unit covers the fundamental principles of planning and allocating work, including identifying work requirements, allocating tasks to team members, monitoring progress, and making adjustments as […]

8600-330 Understanding Marketing for Managers aims at equipping the managers with a wide understanding of the marketing principles and practices. The unit objectives are analysing the market research, the behaviours of a consumer, marketing communication strategies, pricing strategies, product and service development and branding. The goal of this unit is to equip managers with vital […]

When evaluating your leadership capabilities and performance, self-assessment is vital. This unit is essential in helping learners reflect on their goals and objectives, strengths, weaknesses and areas that require improvements. Assessing your own leadership capabilities and performance requires you to consider seeking feedback from others. The unit focuses on analysing: The ability to make decisions […]

Institute for Leadership and Management (ILM) Level 3 is a professional development program for aspiring leaders and managers. It focuses on developing the skills and knowledge needed to lead a team effectively, including communication, delegation, performance management, and problem-solving. In an ILM Level 3 essay, you will be expected to demonstrate your understanding of the […]

AC 1.1 Evaluate the principles of reward and their importance to organizational culture and performance management. A reward is given to an employee to show appreciation for work or service. A reward can be in a monetary or non-monetary state. Monetary rewards have currency value, such as salary increments, bonuses, vacations, stock options, profit sharing, […]