Blog

The ability to meet customer needs is crucial for organisational growth. ILM 8600-205 Meeting Customer Needs focuses on analysing the process of understanding customers’ needs and meeting them. Meeting customer needs involves listening to their feedback actively, doing market analysis and analysing customers’ trends to determine products, services and experiences.  The benefits of meeting customer […]

For an organisation to effectively achieve its goals, retain its employees and remain competitive in the labour market, it needs to ensure constant learning and development practices. This unit analysis whether managers and employees are satisfied with their skills and knowledge or they are showing commitment in looking new ways of improving themselves through learning, […]

The ability to inspire achievement in both individuals and teams is, in my opinion, the most important quality a manager can have. The primary focus of this unit is on the critical management and leadership skills needed to carry out this demanding but rewarding profession. The manager will think about how to assess the team’s […]

TASK ONE: ETHICAL PRACTICE BRIEFING PAPER Ethical principles and Professional Values Human resource management employs ethical principles to ensure that managers maintain the truth and confidentiality of information obtained from members. The main HR ethical principles that apply are: justice, autonomy, nonmaleficence, and beneficence. All organizations are urged to respect and uphold ethical values in […]

AC 1.1 Employee Engagement Initiative The Real Estate Company initiated Employee Engagement Program to improve its workforce engagement to expand the overall company performance. An employee engagement initiative is a workplace project designed to increase employee engagement within the real estate company. This was based on various factors, such as low employee morale, high turnover […]

8580-501 Undertaking Management Coaching or Mentoring in the Workplace is an important step toward meeting the requirements for the Institute of Leadership and Management diploma (ILM). It aims to offer the learners efficient coaching or mentoring within a work environment. The purpose of this course is to educate the participants on how to effectively coach […]

8580-503 Reviewing Own Ability as a Management Coach or Mentor is an important step toward meeting the Institute of Leadership and Management certificate requirements (ILM). This unit’s goal is to provide the learner with a thorough assessment of their ability to function successfully as a coach or mentor within an organisational context. The unit is […]

The goal of 8316 – 701 Leading Change in Organisations is to help learners develop their ability to make sound managerial decisions and effect positive change in their organisations by utilising various leadership styles and techniques. After completing the unit, students should be able to demonstrate that they have read and comprehended the major theoretical […]

Despite being optional, 8316 – 700 Team Working in Organisational Partnerships  is an important step toward meeting the requirements for a degree from the Institute of Leadership and Management (ILM). This unit’s goal and purpose are to teach learners how to work effectively as part of a team and in collaboration with other organisations. This […]

This course’s goal is to help students become competent managers by developing their ability to build commitment to corporate vision and values, as well as social responsibility and sustainability policies. Students should be able to demonstrate that they have reviewed the most important findings and theoretical works in the field after completing the unit. Include […]